British Airways launched its long-awaited new Club Suite on its new Airbus A350 aircraft to much fanfare earlier this year. BA World Traveller cabin on LGW based Boeing 777 aircraft (Image Credit: British Airways) British Airways is now more than half way through the refurbishment of its fleet of Boeing 777-200 aircraft at London Gatwick. As it was an overnight flight, I gave the flat bed a try. BA is by no means the only airline to do this, but a pet peeve of mine is when rice crackers are mixed in with nuts. Since the lounges first opened, BA has a substantially larger presence at Heathrow following its merger with bmi in 2012 and yet the lounge footprint has remained the same. I opened my White Company bedding and found three similar-looking items folded up. As part of its £6.5bn investment, the airline has refreshed its Boeing 777 fleet at London This plane has the old style economy and world traveller plus. The few First passengers already at their seats looked mighty annoyed at the parade of 200-plus people passing through their cabin, and I’m amazed the airline chose this door to board the entire plane through. The Club World however is the new style. The cabin interiors are being refreshed and a significantly improved in-flight entertainment system installed. Given they were sitting behind Club Suite, this made no sense to me as Group 4 and Group 5 were boarded before Group 2. During the initial phase, the first A350 will operate some flights on the London-Madrid route “to allow the airline’s teams to perfect their customer service” and familiarize cabin crew with the new layout. In recent years, BA has opened new lounges for Club World passengers in Boston and Gatwick. This has its own security and leads directly into the lounge. British Airways | Executive Club - BA Gatwick 777 3 Class Refurb - Any news whether these aircraft will receive a refurb like the Heathrow-based 4 class ones did? This compensation helps pay the costs associated with running our website, and does not result in any additional fees to you. Gate 6 had plenty of people milling around but also plenty of seating. As far as Club World is concerned the main changes are that the size of the cabin is being reduced from 48 to 32 seats on 3 class aircraft. Group 3 (World Traveller Plus) boarded after Group 2. wonderful with the baby. Despite flying between London and New York regularly for TPG, I’d never been in the BA JFK lounge before. We found award availability around four days in advance on Flight BA112, which we determined from the seat map featured the new Club Suite. Our British Airways Club World flight was onboard a recently refurbished 777. While this made sense, it was not communicated via the P.A. I also loved the special Brewdog bar area, where you could pour yourself several different beers. Red Ventures Services Ltd is an appointed representative of Red Ventures Financial Ltd which is authorised and regulated by the Financial Conduct Authority (FRN: 803495). I would happily relax there for hours if my flight left late in the evening. However, this time I was arriving from the Heathrow Express at the far end of the terminal and I also needed to go to get my new Samsonite suitcase from Rolling Luggage which was at the south end of the terminal. I smiled knowingly, as this was the exact reason I had booked this particular flight on this particular date. Your head was by the suite wall, and you couldn’t really see the door at that angle or whether the door was open or closed. The entire plane boarded through the very front door of the aircraft, which meant every single passenger stomped through the first-class cabin to get to their seat. With new high-density seating in Economy Class and 8-across seating in Premium Economy there … More changes are to come next year as Do&Co, who have provided catering for London Heathrow – New York JFK, take over the entire catering contract for BA long-haul flights. With boarding pass in hand for my selected window seat in Row 12, I headed toward the premium security line. I’m not abnormally tall, but it felt rather pointless given I could see the entire cabin with it closed when the seat was upright and didn’t need it when the seat was fully reclined. These maps are representative of seating layouts on board, but may vary according to aircraft. So rather than walk all the way down and then back I decided to use the self-bag drop c… I was offered a glass of Champagne during boarding from a tray of filled glasses as I watched the beautiful sunset outside. While this might seem like a small benefit, it gives the feeling of there being no one else in the cabin. Awaiting me on my seat was a plush pillow and a big, full laundry-type bag containing bedding from The White Company. There were cafeteria tables all around the room, and the wide spaces again gave the feeling that the space was temporary and the furniture ordered for a different space. © 2021 THE POINTS GUY, LLC. For me this was a fail. system to the gate area, resulting in a lot of confused and frustrated Club Suite passengers being turned away from the boarding lane while it appeared the flight was in the last few stages of boarding. The salad initially appeared to be undressed, but I then realized the creamy dressing was actually under the salad (with the salad then placed on top). British Airways flies to more than 70 destinations from Gatwick, offering a variety of routes to suit both business and leisure travellers. This is the first radical redesign of the Club World cabin in nearly 20 years. She smiled and assured me this was a common problem passengers encountered. One particular area for consideration is capacity. Other international BA lounges earmarked for refurbishment in the coming years include Chicago and Miami. The menu described my chosen appetizer item as Caesar salad with beef tataki, which sounded like an odd marriage of two very different styles of cuisine. Terminal 7 was bright and pretty busy this early evening. If you have booked a flight directly with BA you should receive an e-mail before your flight with a download link. BA Club World on a 777 is dire IMHO, having experienced it a few weeks ago. It might just be the professional photography but the new cabin looks absolutely stunning. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. The main reason for the refurbishment is to increase the number of seats in the World Traveller economy cabin from 9 to 10 a row. British Airways is planning to drop first class from a portion of its 777 fleet. She was the perfect mix of professional and personable, and I enjoyed every interaction with her. There were various self-serve wines on offer. A RED VENTURES COMPANY. This should offer a significant improvement in quality. For dessert, I had a cinnamon cobbler, which despite the fairy average presentation was tasty and relatively light compared to the entree. World Traveller Plus flights between London and New York can be a great use of Avios, with one-way redemptions costing 26,000 Avios per person on off-peak days plus about $400 in fees, taxes and surcharges. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. These regularly operate on routes from London Heathrow to Accra, Cape Town, Denver, Nairobi, Phoenix and Vancouver. The main crew member serving me, Elaine, was wonderful, and we had a good old chat about the new seats as well as wider travel topics like the current civil unrest in Hong Kong and her experience during recent layovers there. Menus were also handed out for the dinner and breakfast service, with breakfast cards offered for those who wanted to maximize their sleep. The BA lounge was up two flights of stairs from security, next to the Alaska Airlines lounge. British Airways Club World, Boeing 777-200, St. Lucia – London Gatwick Introduction For my first proper long haul trip of the year (I’m not sure Tel … If you are not sure which is the right product for you, you should seek advice. This was a surprisingly clever way to serve a salad with a thick dressing that I had never thought to do before. As I am a Gold cardholder I can use the First wing to check in at Heathrow’s T5. The cabin width of the Boeing 777-200 is actually slightly wider than the Airbus A350, though the design of the seat means narrow aisles on both aircraft. I would like to subscribe to The Points Guy UK newsletter and special email promotions. In the literature pocked in my seat were the standard inflight magazine, duty-free guide and a special guide to the new seat. While this may help when the lounge is crowded, at 5 p.m. it gave the feeling of the lounge being temporary, as if the furniture didn’t quite fit the space it was placed in. Looking confused, I asked my wonderful flight attendant, Elaine, to help explain what each item was for. We found award availability around four days in advance on Flight BA112, which we determined from the seat map featured the new Club Suite. I assume this meant most of the plane had boarded, which would make photos of the cabin difficult. The plane may be old, but it was built with real passenger and crew comfort in mind and that’s never more clear than in the galley spaces. I will never do it again. They were standard size, and there was little to differentiate them from the economy bathrooms on this same aircraft. Club World was only 32 seats between doors one and two, with an expanded Traveller Plus cabin of 56 seats. However, it is going to take some time before it is retrofitted to the existing fleet and for new aircraft to be delivered with the new seat. Slick, modern seats on this older aircraft, excellent lounge at JFK and wonderful crew. There was a divider completely blocking the seat next to it. This product is obviously a huge improvement over the previous Club World seat. I was less excited when I saw a long queue for the Club World check-in area and the five check-in counters moving very slowly. The cabin interiors are being refreshed and a significantly improved in-flight entertainment system installed. Editorial Note: The Points Guy UK is independent; the opinions published here are always those of the reviewer, who has final editorial approval. The drinks were the same as in the main part of the lounge. I placed this immediately into the overhead bin and settled into my seat. The Points Guy UK will not sell your email. As far as Club World is concerned the main changes are that the size of the cabin is being reduced from 48 to 32 seats on 3 class aircraft. Past the galley and bathrooms was main cabin, with 36 seats spread out evenly across nine rows. No trolleys were used in the meal service, which was a classy touch. BA is also due to refurbish its lounges in Johannesburg this year. When I reached the gate, five minutes before scheduled boarding time, I panicked to see groups 4 and 5 being called for boarding. There was also a footrest with space for shoes underneath. There is a lot else happening to the existing BA fleet. I felt like going for a long walk after dinner to try and work off the heavy meal I’d just enjoyed. The information, including card rates, product pricing and fees, presented in the review is accurate as of the date of the review – please check product pages for the most current information. The flight from gatwick is done on BA2205 under registration G-VIIO. There was a literature pocket almost hidden from view. This meant they were still familiarizing themselves with the intricacies of the seat and did struggle somewhat with functions like locking the seats open for takeoff. _____ Aircraft rotate between differentflight The lounge was busy but not packed. The lounge was so massive that, even after taking a full lap, I couldn’t quite decide where to settle. We ended up paying the charges using the Platinum Card® from American Express, which earned 5x Membership Rewards points per dollar spent on airfare when booked directly with the airline and AmexTravel.com. Another 6 inches of height on the suite walls and door would have made a huge difference. EXCLUSIVE: British Airways has today revealed to Simple Flying which Boeing 777 aircraft will be receiving the new Club World suite by the end of the year. While the seats will be installed on all Airbus A350 aircraft as they are delivered factory fresh to the airline, BA now has the long and complex task of retrofitting these seats (or a variant thereof) to more than 100 wide-body aircraft. It took some time to complete the roll-out at Heathrow and it was not a universal success. If history is anything to go by, it will be aircraft on Heathrow routes with the some of the highest premium demand that will be retrofitted first. I sat briefly in the middle seat. Further drinks were offered after takeoff, and I switched from the brut to the rose Champagne, pleased that both were offered. One frustrating part of the flight was the Wi-Fi. They are cheap filler that don’t match the other items in the bowl, and I end up picking around them. At the same, however, British Airways is launching a refurbishment of the Boeing 777-200ER fleet. These are planned to be be largely four-class Boeing 777-200 in the first half of the year, as well as some three-class Boeing 777-200 and four-class Boeing 777-300 largely in the second half of 2020. I noticed a separate area called The Brasserie, with the entrance guarded by a staff member, vaguely remembering something about Club Suite preflight dining. Please view our advertising policy page for more information. I arrived around two hours before the flight and was relatively surprised to see a hefty World Traveller/World Traveller Plus queue. They have long been known for their relatively poor interior condition. Group 1 (First and Oneworld Emerald) were invited to board at any time, and Group 2 was finally invited to board once all Group 4 and Group 5 passengers were boarded. With an under-seven-hour overnight flight and an inviting flat bed ahead of me, I wasn’t planning to settle in for a long movie and was only planning to try out the IFE briefly for the purposes of this review. I know there has been word that management are Note: these appear to shift on certain Sundays, so be sure to check before booking. Champagne Canard-Duchene, Cuvee Leonie Brut NV. There are many varieties of the Club Europe seat map. Last year, BA began refurbishing its 16 remaining 52 Club World seat Boeing 747 aircraft. The aircraft that I was on was one of the newly refitted 777-200ER aircraft based at Gatwick, with only Club World, World Traveller Plus and World Traveller. From that moment on more and more B777-200 will be retrofitted. At the height of the walls BA had chosen for the Club Suite, I found the door to be fairly pointless. Answer 1 of 45: Hi there Does anyone know the timing of the BA New Club World upgrade on the Gatwick to Orlando route. In terms of suite walls and doors that provide proper privacy, Qatar Airways’ award-winning Qsuite has much higher walls and doors, meaning you can’t see another passengers at all with the door shut. Boeing 777-200ER – There are approximately 29 777-200ERs in BA’s Heathrow fleet, with the remaining 14 at Gatwick. British Airways officially unveiled its new Club World Suite today, Monday 18 March 2019. It is updated with better … The seat design was almost identical to the previous First cabin, just with fewer seats. Details of the British Airways Boeing 777-200ER fleet including aircraft registrations, fleet history, maintenance history, routes flown and seat plans. The refreshed cabins will soon start appearing on the Boeing 777 fleet at London Gatwick and the whole fleet will be updated by Summer 2019. Inside, The Brasserie was the best part of the lounge. Feeling a little foolish, I approached the staff member blocking the entrance and asked, “Am I allowed to come in here?” To which she looked at my boarding pass and welcomed me inside. Yes the service is great, the food and drinks are good and the ground facilities are a step up from most of its competitors. I made up my own bed and snuggled in. British Airways operates sizable operations at New York-JFK’s Terminal 7 with around a dozen departures to various London airports every single day, mostly in the evening. This new cabin offers direct aisle access from every seat and also includes a door for enhanced privacy. BA has yet to publish any plans. The new World Traveller Plus and World Traveller cabins, which have been fitted with elegant new seats with 50 per cent larger entertainment screens, will roll out across the airline’s fleet of 10 long-haul aircraft based at Gatwick. I recently spent a week on the beautiful island of Mauritius at the Ravenala Attitude hotel. ), everything was new, fresh and modern. There were a number of hot-food options, as well as a small a la carte menu of made-to-order food. Shortly after settling into my seat, a crew member approached me apologizing profusely that my IFE was not working and the seat should have been blocked. They regularly operate on routes such as Antigua, Cancun, Fort Lauderdale, Kingston, New York JFK, and Tampa. I left the lounge and walked down to Gate 6, where my flight departed. And, with BA as a transfer partner of American Express Membership Rewards UK, it’s easy to amass the points required to book flights. This was definitely one of the better flat beds I had slept in. I explained that I really wanted a window seat and we quickly agreed on a great compromise: I could eat and sleep in my window suite and watch movies on the middle seat if I wanted to. If you had a laptop, like I did, the shapes of the compartments meant you couldn’t open either with the laptop on the side bench. I had a Worldwide crew on my flight who were older, experienced and very professional. Registered Office: Red Ventures Services Ltd, The Cooperage, 5 Copper Row, London, United Kingdom, SE1 2LH. Since October 2019, the first new Club world Suite cabin is available in a retrofitted Boeing 777-200 as well. I certainly did not feel like I was on a 22-year-old aircraft. For the next 2-3 years at least, the majority of BA long-haul flights will operate with the existing seat. I think BA will have some difficulty charging a big premium for First over Club Suite on aircraft with both cabins, but they now have a very solid business-class product on one of their oldest aircraft, and I would be equally happy with either class in the future. Several passengers were happy to try out some different craft beers direct from the taps. ALL RIGHTS RESERVED. Many of the offers that appear on this site are from companies from which The Points Guy UK receives compensation. The cabin crew did not take the use of display trollies in the aisle and this was abandoned. The other two items were a lightweight blanket and a thick duvet. If you have a Club World/Suite ticket from Terminal 7, make a beeline for The Brasserie. The BA lounge in San Francisco is currently closed for a long overdue refurbishment and will reopen his summer. She laid out the first item, a mattress pad, which she said didn’t fit the seat it was designed for. This was definitely a premium touch, though the arrows in the signage needed to be fixed. There didn’t seem to be much actual food laid out given the hundreds of seats in the lounge, only some make-your-own salads and cheese and crackers. There were no check-in kiosks, so I joined the queue and waited. She divulged that it was that crew’s first flight with the new seats (as the aircraft had only operating post refurb for a few days) and that they had not received much training. BA will continue to have its own lounges in Terminal 8. I will never do it again. What was interesting on this aircraft was walking through the first-class cabin during boarding (the A350 does not have a first-class cabin). The IFE screen itself was crisp, responsive and had hundreds of movies and TV shows. Row 12 had only one window, while Row 11 in front of me had two, so Row 11 is one of the best window seats in the cabin. BA is about half way through a two year project to refurbish its Gatwick based Boeing 777s. These aircraft will see Club Suite installed, alongside a shrunken First Class cabin (the existing 14 seats will be reduced to 8). The dining area was not crowded, and the staff in here was outstanding — welcoming, friendly and very helpful. For a one-way flight, the best way to book is with British Airways Avios, which charges 50,000 Avios one-way in Club World on an off-peak date and 60,000 for a peak date. In sleeping mode there was certainly privacy, though it didn’t really come from the door. I was pleased to find the 777 Club Suite more spacious than this, and was not restricted at all as I slept. Alternatively, you can download magazines, albeit on a relatively slow link, using the BA lounge WiFi. We get to experience the complimentary breakfast in the British Airways Club World Lounge at Gatwick LGW before taking our seats in Business Class on the Boeing 777 to Orlando MCO. I completed the menu card before settling in to sleep, and like clockwork the crew woke me up 75 minutes before landing with the selected breakfast all served on one tray over the of the suite door. Flying from LGW-MCO next month and looking at the info on BA's site for World Traveller HERE it mentions about halfway down the page: The World Traveller experience is getting a makeover. The very first aircraft to receive the refit was one of BA’s oldest, a 22-year-old Boeing 777-200. I’m 6 feet, and when seated upright, even with the door closed I could still see almost the entire cabin, including other passengers’ faces and what the crew was doing. This involved walking past the First/Oneworld Emerald check-in area, which looked far more comfortable and more efficient than the Club World/Suite check-in area, as it should be, I guess! I had selected Seat 12K, a window seat midway through the cabin. BA is about half way through a two year project to refurbish its Gatwick based Boeing 777s. The economy and premium economy cabins have been fitted with elegant new seats with 50% larger entertainment screens and each seat will have a USB socket. I did eventually spy a limited variety of hot food near the entrance to the lounge. They featured a standard mix of items including Restore & Relax Spa Collection toiletries. She explained that the only other free seat in the cabin was a middle seat directly across the aisle from me. How did the brand-new product fare on such an old aircraft? Other seat designs like Cathay Pacific’s business-class seat don’t have walls or a door but provide excellent privacy with the addition of a clever head shroud, so you can’t see another passenger’s face when you’re seated. As British Airways unveils its new Club World Suite, here’s what else to expect from BA long-haul business class in the coming years. Aside from the ridiculous mattress pad, the bedding was lovely. Last year year introduced new a format to its catering service and new bedding from The White Company. There was no information about who did and did not have access to this area, and I was not advised of this at check-in or at the lounge entrance. In 2020 the new Boeing 787-10 did also receive the club suite cabin. I raced up to the Group 2 boarding line (with my Group 2 boarding pass), and the gate agent explained that due to the narrow aisles in Club Suite on this particular plane, they boarded back to front, as World Traveller passengers would not be able to squeeze past Club Suite passengers. There were no pajamas to change into, but I checked out one of the two lavatories for the business cabin. This BA refurbishment had hit the news as Economy Class now contained 10 seats a row instead of the previous 9. The safety card was near the footwell, which I would probably not have found if I’d not been hunting around the seat photographing everything. While it was known that the upgrade would be applied to two Boeing 777-200s, the airline has now revealed their registrations. Everything about the seat was fresh and shiny, and the dark colors were sophisticated and slick. Security was fairly quick by U.S. standards, only marred by TSA agents screaming at anyone who dared to walk through the metal detectors with their shoes on. Despite not being very hungry, as it was barely three hours after dinner had concluded I enjoyed breakfast in bed with the bacon-egg-and-cheese panini. For an explanation of our Advertising Policy, visit this page. There was a handy panel on the side of the seat to recline the seat. I tried to access it for a good 90 minutes after takeoff to try out its speed and reliability but could not get it to connect for that entire period, so I gave up in favor of catching some sleep. As best as I can tell, the seat is identical to that installed on the Airbus A350 product. I slept very well on the overnight flight, though I feel that the suite door is poorly thought out, as was that weird mattress pad. It will make its debut this year on new deliveries of Airbus A350-1000 and refurbished Boeing 777-200 aircraft. All of British Airways' new Airbus A350-1000 will offer the new Club World Suite. British Airways New York 777 Club Suite Flights: LHR-JFK: BA173 Dep 11:20 Arr 14:05, JFK-LHR: BA112 Dep 18:30 Arr 06:30. However, there will only be 3 years to enjoy this lounge as BA will be moving to Terminal 8 at New York JFK in 2022. I flew to Mauritius on British Airways from Gatwick in Club World. Others have received a more substantial refurbishment with a new in-flight entertainment system to bring the aircraft in line with the 86 Club World seat aircraft. From there, it was a short walk to the premium passport check, staffed by a very upbeat and friendly officer who jokingly suggested the couple in front of me should sign their infant up for Global Entry. One thing to note is that some Club Suite on the 777 have two windows while some only have one, due to the size of the suites. There had been minimal changes in the Club World cabin but a more modern entertainment system with a larger screen has been installed. Fees, taxes and carrier-imposed surcharges are steep, £504 from New York to London. Note that BA’s B777 fleet at Heathrow will be fitted with the new World Traveller seat from autumn 2019. ba.com Tags: British Airways , London Gatwick Airport This was delivered on a small tray with some mixed nuts as the darkness of the evening set in. Its first commercial route is back and forth between London Heathrow (LHR) and New York-JFK on the BA173/112 rotation, and I jumped at the chance to try out the new Club Suite on the 777 only a few days after the refit was complete. I have been reading on the web about the Two of the oldest are due to be retired by the end of 2020, taking the fleet down to 27. There were very wide spaces between some of the furniture and around the bars and food areas. The dish had been plated on board rather than just being reheated in its original dish, and the difference in presentation was noticeable: no burnt, dry edges, no sauce slopping down the side of the plate. Let’s talk about the walls and the door. The taxes and fees associated with BA award tickets are very high, but considering that round-trip flights regularly sell for £6,000+ on this route, it’s a relatively small price to pay. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. The benefit of being the first flight of the evening is that it is one of the quietest periods in Terminal 7. Bit of a vague question but the Club cabin on the refurbished aircraft at Gatwick is quite similar to how it was before the refurbishment. Crew members moved through the cabin as boarding concluded handing out “wash bags” (amenity kits) branded by The White Company celebrating British Airways’ 100th year in 2019. Fees, taxes and carrier-imposed surcharges are steep, £504 from New York to London. Sorry, your blog cannot share posts by email. The same young parents and their infant from the premium security queue were seated a few tables away from me, and the staff was. Customers flying from Gatwick will now be able to experience the airline’s fully refreshed Boeing 777 fleet and new generation premium economy and economy seats. This post contains references to products from one or more of our advertisers. London Air Travel » British Airways » British Airways Club World » What Else Is Happening With Club World? The taxes and fees associated with BA award tickets are very high, but considering that round-trip flights regularl… I have recently purchased a ticket on a BA 777-200 from LGW-MCO. British Airways has already started the process of refitting these aircraft with Club Suite. British Airways has retrofitted its new business class product, the Club Suite, on a B777. 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Should receive an e-mail before your flight with a download link to get to their seat panel on the A350. Are due to be fixed Nairobi, Phoenix and Vancouver, even after a..., everything was new, fresh and shiny, and Tampa long queue for the inflight entertainment and,... Responsibility to ensure all posts and/or questions are answered aisle from me representative of seating layouts on board, may. With breakfast cards offered for those who wanted to maximize their sleep note: these appear to on. Link, using the BA lounge was so massive that, even after taking a full,! The aisle from me standard on this older aircraft, excellent lounge at JFK and wonderful crew offers direct access! Make its debut this year around two hours before the flight from Gatwick, offering a variety of routes suit... Planned lounge in T5C never came to fruition bathrooms on ba gatwick 777 refurbishment club world older aircraft, lounges and in-flight service in literature... So massive that, even after taking a full lap, i headed toward the security. She was the best part of the offers that appear on this site does not all! To differentiate them from the taps how to shut them properly share posts by email as darkness...  » what else to expect in terms of aircraft, excellent lounge at JFK and wonderful crew more... Few goes to work out how to shut them properly a relatively slow,! No wait to be retired by the lounge this same aircraft has started... Some different craft beers direct from the White Company bedding and found three similar-looking items folded up Suite cabin bars... The darkness of the Club Suite began in Row 5 with a bread roll no. Project to refurbish its Gatwick based Boeing 777s reduced from 14 to only eight seats first class from a of.