Their website can be accessed here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus. you have had ’continuous cover’). Please note that cover is not in place for the time that you are back in the UK, but resumes when you return to your destination. Additionally, the FCDO currently advise against all cruise travel. This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. If your claim is related to COVID-19, check this help document before starting the process so that you can successfully submit a claim to us.. However, if the FCDO advise that you should return to the UK immediately, and you decide not to, you will not be covered for any Coronavirus-related claims that arise as a result of your decision to stay abroad (e.g. InsureandGo's travel insurance gives you peace of mind on your trip abroad, and prices start from as low as €4.79. Insure and Go Travel Insurance does provide cover for annual multi-trip policies for up to a age of 100 and will also cover you for evacuation and repatriation. Please note that this supersedes any country-specific advice (e.g. The policy will only cover you for non-refundable expenses. Factors we will take into account include the FCDO advice, UK government restrictions, and restrictions at your destination at the time of booking. Please also email this address if you are unable to log into your policy or download a form. If you decide to travel against the FCDO’s advice, you will not be covered for, No. Please also email this address if you are unable to log into your policy or download a form. Please note that references to Coronavirus includes COVID-19, SARS-COV-2 (Severe Acute Respiratory Syndrome Coronavirus), and any variation or mutation of these conditions. A travel insurance policy is an essential tool designed to help protect you from financial losses that can be incurred from a wide range of factors. Please note that if you decide to travel against the FCDO’s advice, you will not be covered for any subsequent claim. You should contact your flight provider in the first instance, as they may be able to assist you. Although you were told when you purchased your policy that Coronavirus claims would not be covered, we will now consider claims for: Please be aware there is no cover for any other Coronavirus related claims, and all other terms and conditions of the policy apply. You can see the latest advice here: . Unsure which level of cover you need? You have cover for Coronavirus under the terms and conditions of your policy, unless at the time of booking your trip there is something to suggest that it is unlikely to go ahead. Please note that if you decide to travel against the FCDO’s advice, you will not be covered for. I am now Seven Months from the date I made a valid Claim for … You can check the current FCDO advice here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus. Please be aware there is no cover for any other Coronavirus related claims, and all other terms and conditions of the policy apply. The FCDO currently advise against all but essential travel for British nationals, but there is a growing list of countries that are exempt from this advice. You should contact your service providers in the first instance as they may be able to arrange a refund or rebooking. You should approach your cruise provider in the first instance, as they may be able to arrange a refund or rebooking. Given the current circumstances, such claims will now be considered up to 48 hours prior to your planned departure date. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance … You can check the current status here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus. Wherever we say that we will ‘consider’ claims, this will be done in line with your policy terms and conditions, taking into account your individual circumstances. A travel insurance policy will only cover you for non-refundable expenses. Ordinarily, claims for cancellation due to prevailing FCDO advice would not be considered until your planned date of departure. The FCDO currently advise against all but essential travel for British nationals, but there is a growing list of countries that are exempt from this advice. The phone number is open 24 hours a day. By using our site you agree to the use of them. Online customer reviews for InsureandGo are for the company as a whole and are … If an airline or package tour operator cancels your flights/holiday, they are required to provide you with a refund. Factors we will take into account include the FCDO advice, UK government restrictions, and restrictions at your destination at the time of booking. The policies are described as Insure and Go Light, and named Go Classic, Go Superior and Go Elite (Moneysupermarket) Economy, Economy plus and Premium (Comparethemarket). *Subject to the policy you choose. Download a copy of the full policy wording (including a brief keyfacts summary) for your travel insurance policy using the links below:. If you are put into lockdown while abroad, contact our Medical Assistance team on +44 (0)207 748 0060. You can check the current FCDO advice here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus. From 23:59 on 12 March 2020, InsureandGo policies will contain a specific exclusion for claims relating to Coronavirus disease (COVID—19); severe acute respiratory syndrome coronavirus (SARS-COV-2) or … MAPFRE ASISTENCIA Compania Internacional De Seguros Y Reaseguros, S.A., trading as MAPFRE ASSISTANCE Agency Ireland and Insure and Go … Once completed, the form should be sent by email (along with electronic copies of any supporting documentation) to enquiries@travelclaimsservices.com. Your policy provides cover for Coronavirus related claims, unless at the time of booking your trip there was something to suggest that it was unlikely to go ahead. Our Gold and Black travel insurance has been rated 5 Star by the independent experts at Defaqto, meaning that these policies … The Gold package has been designed to bring travellers the most comprehensive policy ^ available at InsureandGo. If you decide to travel against the FCDO’s advice, you will not be covered for any subsequent claim. If you are unable to arrange and/or pay for an alternative flight, please contact our Medical Assistance team on +44 (0)207 748 0060. Please note that coupons or vouchers for future travel … You can check the current FCDO advice here: . As you would expect cover is lower than the four policies you can purchase direct on the Insure and Go … Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance … We will consider claims for: Please be aware that we are experiencing higher than usual call volumes, but are making every effort to answer calls as quickly as possible. However, if this means that we have to move the dates of your policy to accommodate your new travel dates, then we will assess such requests on a case by case basis, taking into account your individual circumstances. In the unlikely event that the UK closes its borders while you’re abroad, you should contact your service providers in the first instance as they may be able to assist you. If you have not had continuous cover, your renewal will be classed as a new purchase (see ‘I want to buy a new policy now’). You can check the current status here: advising against travel to your intended destination, we will consider a claim for cancellation if you want to cancel your trip. Currently, the Foreign, Commonwealth & Development Office (FCDO) advise against all cruise travel. Please note: You will not be covered for holiday cancellation until your policy start date.Choose today’s date if you want cover as soon as possible. Kids are covered for free on family policies. 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